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Our Comprehensive Support Service Offerings- Overview

At the Horizon Group, ensuring first-rate customer support that always fulfils expectations is an integral aspect of our modus operandi. We are committed to providing all our customers not only with top-notch services but also making sure they utilize those services in a perfectly seamless fashion.

Selling products and providing services garners profits. Superlative customer support builds relationships that last for a lifetime. And well, the longevity of relations and utmost loyalty are two of the core ethical values that have made us industry leaders with a comprehensive market share.

Building value and valuable partnerships with our customers becomes a smooth process because of the excellent platform created by our state-of-the-art customer support teams. Technical expertise in the latest methods of communication, professionals with undoubted proficiency, along with the unending desire to serve our customers are among the foremost features of our customer support services.

Responding promptly and accurately to the queries of potential as well as existing customers is a guarantee with the Horizon Group. We understand that the definition of a ‘quick’ response keeps on changing with time. As a result, constant upgradation and improvement in our processes, as well as technology, is something we never compromise with. Adapting to the most innovative customer support methods and practices are living proof of our commitment to excellence.

With us, the superiority of services goes up by several notches riding on the back of a truly exceptional customer support system.

Horizon Group is a single window for all service requirements and the company provides the followings services:

  • Consulting Service
  • System intergration Service
  • Support Service
  • Installing / Commissioning
  • Warranty / Post Warranty
  • Support Services
  • Annual Maintenance Services
  • Hardware & Software Upgrades
  • Repair & Replacement Services
  • Equipment Rental Services
  • System Audit & Re-Engineering
  • In-country Repair Services
  • Spares Sales / Upgrades/ Buybacks
  • On-Site Facility Management
  • Services -24x7


Please fill the form below to contact Horizon’s technical support department.

PLEASE NOTE : This form sends an e-mail to our technical support department. It may take up to two business days to receive a response. If your need is more urgent than that, please call Horizon helpdesk +91-124-4129050 to speak with a technical support specialist.

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